Fourth quarter S.T.A.R. winners

Wendy Baldino, MA; and Amelia Murallo, MA II

Congratulations to the winners of our fourth-quarter Special Thanks And Recognition awards, which honor employees whose behaviors align with Yale New Haven Health's Standards of Professional Behavior.

Wendy Baldino, MA
Northeast Medical Group
Walk-In Care
500 Elm Street
West Haven

“Yale New Haven Health has provided me the opportunity to practice my expertise in a walk-in center for NEMG. The skills and knowledge I have acquired, over the many years I have been in healthcare, have helped me to become a more efficient Medical Assistant. I take great pride in providing the best care and understanding for the patients that walk through my doors. I have also been given the opportunity to work with amazing colleagues, who together, we put the word “team” into teamwork. I look forward to sharing my years of experience with future Medical Assistants.”

Amelia Murallo, MA II
Northeast Medical Group
Cardiology
196 Parkway South
Waterford

“Without a doubt, the biggest reward of being a medical assistant is knowing that you’re making a difference in a patient's life. On a daily basis, medical assistants do so much for so many and often we forget how much of an impact we can have. Working for NEMG has allowed me to make that difference in patients' lives by helping them feel as though they are receiving the best treatment possible. We surround them with hope, confidence, and respect. I feel that a little compassion and happiness can go a long way in improving patient care.”